Customer Quality Engineer
Chroma have partnered with a globally recognised Engineering company who are looking for a highly-skilled Customer Quality Engineer. This company operate in over 30 countries and are the forefront of innovative technology used in the Electricity, Gas, Water & Utilities sectors.
As a Customer Quality Engineer, you’ll join an industry leading department and act as the key interface between customers and internal teams for all quality-related matters. This will include overseeing initial investigations through to resolution, leading root cause analysis, CAPA and 8D activities and ensuring timely responses and excellent customer satisfaction.
This is a fantastic opportunity for someone who enjoys problem-solving, continuous improvement, and working with customers to deliver high-quality products and exceptional service.
Customer Quality Engineer Requirements
- Experience in a Quality Engineering role, ideally customer-facing.
- Experience with quality tools such as 8D, CAPA, FMEA, DMAIC, Six Sigma and Root Cause Analysis.
- Strong communication, project management and stakeholder management skills.
- Degree in Engineering or a related technical discipline.
- Six Sigma Green or Black Belt is desirable.
Customer Quality Engineer Benefits
- Bonus scheme
- 25 days holiday + 8 banks (increasing with service)
- 8% matched pension
- Holidays buy and sell
- Dental care
- Health scheme
- Free onsite parking
- Free eye tests
If you have the required skills for this Customer Quality Engineer position or would like to learn more then please get in touch ASAP with an up-to-date copy of your CV. You can apply directly or contact Beth Rowlett at Chroma Recruitment.
If this role isn’t of interest, but you know of someone who could be, Chroma Recruitment operates a referral scheme.
Chroma Recruitment is acting as an employment business with regards to this position.